Sr Customer Development Director - Walmart/Sam's Job Description

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Sr Customer Development Director - Walmart/Sam's

Southern Glazers Wine & Spirits - North Little Rock, AR

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What You Need To Know

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

At Southern Glazer's, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you're looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Sr. Customer Development Director provides insights & analytics support to SGWS customers, suppliers and account teams and will assist in identifying opportunities and making recommendations that deliver category and customer growth. The Director will also lead a team of Customer Development Managers as well as higher-level initiatives at assigned accounts.

Primary Responsibilities

Provides guidance to customer development team members focused on commercial operations.
Develop strategies and processes that facilitate the communication of insights and information to customers in a timely and actionable manner
Develop hands-on knowledge and experience with advanced analytic approaches and concepts within management disciplines and help facilitate data integration
Stay informed of analytic best practices across the industry
Lead category reviews by providing insights and analytics that can help shape future category strategies
Maintain relationships with cross-functional groups, corporate teams, and customers
Perform other job-related duties as assigned

Minimum Qualifications

Bachelor's Degree in business administration, marketing, market research, statistics plus 5-7 years of experience; or an equivalent combination of education and experience
Prior experience as Customer Development manager/director
Demonstrated high-level understanding of Customer Development processes and practices
Collaborate with external customers, key suppliers, and internal teams to deliver insights and recommendations within six key domains: Macro Level, Retailer & Market, Consumer, Shopper, 4 P's (Product, Placement, Promotion, Pricing) and Operations

Physical Demands

Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.