Operations Program Manager Job Description

Posted today

Operations Program Manager

Meta - Menlo Park, CA

In this role, you will work with cross-functional teams to ensure smooth and accurate approval of QPs across Meta's Quick Promotion platform, a key lever for driving user growth. You must be exceedingly well organized and possess expert level communication skills, strong decision-making ability, and acute attention to accuracy and detail in all aspects of responsibilities.

Operations Program Manager Responsibilities

Drive key changes to programs to achieve future state objectives which could include processes, documentation, measurement, etc.
Interface with product teams across Meta to ensure QPs meet our standards and incorporate all best practices
Ideate and implement process improvements to drive employee year savings
Be able to clearly communicate with teams and handle pushback with grace while enforcing QP governance
Provide regular feedback collected from internal customers to our QP product team to continuously improve the product and meet our customer's needs

Minimum Qualifications

Currently has, or is in the process of obtaining a Bachelor's degree in a directly related field, or eq uivalent practical experience. Degree must be completed prior to joining Meta.
BA/BS in Computer Science, Math, Physics, Engineering, Statistics or other technical field or 3+ years equivalent technical work experience
Minimum of 5 years of project or program management experience
Experience working with and enforcing brand guidelines
Knowledge with numbers and proficient in doing basic analysis
Experience using Microsoft Excel and PowerPoint
Experience flourishing in a fast-paced and ambiguous environment
Experience with internal marketing platforms