Job Description

Executive - General Adjuster

This position will have three primary responsibilities:

- Large and Complex Loss Handling throughout the United States.

- This individual will report directly to the Vice President of Property Claims.

- Travel estimate at 50% of the time to visit loss sites and perform re-inspections.

- The position will have regular interaction with other functional disciplines at both a corporate and claim region level. Key responsibilities and essential skills are listed below.

KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

Large Loss:

- Handle 2 to 4 new/transferred large personal lines and commercial lines property losses per month with loss exposure of $5M+.

- Conduct thorough coverage analysis and policy reviews across various contracts.

- Properly scope and provide quick, accurate assessments of our largest exposures.

- Resource for niche commercial markets to include: wineries, life sciences, hospitals, etc.

- Negotiate settlements with the insured following recommended best practices guidelines and limits of authority.

- Coordinate with lead adjusters/managers on pending claim files requiring additional investigation, confirmation of coverage on our largest claims

- Assist in handling claims, when necessary, during various CAT events.

- Provide leadership/coaching to the local region as a senior-level field representative.

- Manage preferred vendors, which includes driving continuous quality improvement.

- Coordinate and collaborate with other internal claim areas; actuary, optimization, L&D, regional claim executives, and NDU.

- Close coordination with our national general adjuster team.

In addition to the listed Key Responsibilities, Chubb's Claims Culture must be adhered to:

• Building Our Culture - Demonstrate effort in clarifying and communicating our cultural values focused on reinforcing teamwork, proving value, and driving execution.
• Improving Communication - establish clear and concise communication internally and with our clients. Creating a work environment that is focused on collaboration and relationship-building.
• Supporting Claims Transformation - Supporting our claims transformation effort by providing specific feedback and insights, participating, and/or otherwise demonstrating commitment to new training and initiatives.

Qualifications

QUALIFICATIONS

- Bachelor's degree or equivalent education.

- CPCU, SCLA, or AIC designation is helpful.

- Demonstrated leadership capabilities.

- Minimum of 15 years of personal/commercial lines property claims handling experience, with distribution network including independent agents.

- Claims handling experience on dwelling losses >$5M+.

- Familiarity with niche market losses including but not limited to wineries, life sciences, hospitals, etc.

- Familiarity with small commercial, Benchmarq, and other commercial forms.

- Ability to conduct a thorough coverage analysis and policy reviews across various contracts to include homeowner's, small commercial, Benchmarq, and other commercial forms.

- Skillsets to train the broader property org (EGA series).

- Ability to provide a superior level of customer service and communication.

- Strong analytical and investigative skills.

- Superior verbal and written communication skills, including large-group presentation skills.

- Conduct training for other field teams regarding the handling/adjustment of complex claims.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.