FVP, Mtge Fulfillment Job Description

Posted today

FVP, Mtge Fulfillment

PennyMac Financial Services, Inc. - Saint Louis, MO

PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

The First Vice President Mortgage Fulfillment will lead multiple teams with a focus of providing support across all fulfillment channels. As the FVP Mortgage Fulfillment, you will monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes and manage and set goals for a team.

The First VP Mortgage Fulfillment will:

Operate risk management controls to ensure compliance with federal and state regulations
Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions
Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality
Communicate monthly results to Management on departmental performance objectives
Preform capacity and staffing planning to ensure adequate service levels are met
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values

What You'll Bring

Bachelor's degree in Business Administration, Finance or related field preferred, or equivalent direct industry experience
Advanced knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)
Strong analytical skill set
Mortgage experience required

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

Lower in range - Building skills and experience in the role
Mid-range - Experience and skills align with proficiency in the role
Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary

$95,000 - $155,000

Work Model

OFFICE