Patient Care Consultant - LA Market Job Description

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Patient Care Consultant - LA Market

Sono Bello - Woodland Hills, CA

A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows. We are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.

The Patient Care Consultant - LA Market,is responsible for conducting face to face consultations and assisting our patients with understanding the Sono Bello process in electing Laser Assisted Body Contouring and Non-Invasive procedures as a solution to their needs.

To qualify for consideration, candidates will have a proven track record of success in sales in a fast-paced environment; will possess confidence; emotional intelligence; credibility and high integrity; and an excellent work ethic.

Key (Sales) Patient Care Consultant Responsibilities:

This role will require a highly motivated, flexible individual with strong negotiation and closing skills with the ability to overcome objections in a face-to-face consultative environment. This position may require travel to various locations in the LA market- Beverly Hills, Calabasas (Woodland Hills) & Pasadena.

Travel to both Surgical and Consult Centers to meet with new and existing patients to determine their goals, matching the patient's desired treatment plans with the appropriate surgical team member (Surgeon) as the next step in their transformational journey.
Provide value and educate our patients regarding our approach, the procedure, and our processes, including all documentation and financing/payment options available.
Manage the appropriate follow up with both the in-center clinical teams and the patient to ensure a great experience leading up to and through the procedure.
Maintain and develop a patient pipeline and regularly follow up with prospective patients who did not move forward in their initial
Demonstrate leadership while visiting each center location to keep the entire team informed, positive, and energized to support the best possible patient experience.

Required Skills / Qualifications:

Proven, outstanding track record (minimum of 3 years) in sales in a high- energy, high-paced Experience with one-on-one consultative selling in industries such as finance, education, plastic or cosmetic surgery, hair replacement, or other professional settings is considered a plus.
Is a quick study, can immediately build rapport, assess the patient's needs, and create a sense of urgency to drive results.
Must have excellent interpersonal skills that build effective working relationships with patients, physicians, and other team
Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward (manage KPIs).
Maintains professionalism and poise consistently, even when working under
Must be highly organized and detail-oriented with the ability to prioritize competing tasks.
Must be flexible to travel weekly, and some weekends depending on travel duration from homebase airport to accommodate a Monday- Friday consult schedule.
Positive outlook and a passion for what we do!

Benefits package:

Benefits Package includes Medical; Dental, Vision, Life Insurance, 401K, EAP, PTO and paid holidays.
Daily preset consultations (warm leads provided)
Extensive training program

COMPENSATION:

At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.

Compensation package includes: $60,000k base salary, overtime and overtime premium, and uncapped bonus (based on KPI and goal achievement). Total compensation ranges between $150,000.00 - $200,000.00 annually.

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