Sr. Analyst, Content Management, Popeyes Job Description

Posted today

Sr. Analyst, Content Management, Popeyes

Restaurant Brands International Inc. - Miami, FL

About Restaurant Brands International:

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

The Sr Analyst, Content Management - Restaurant Technology, is responsible for gathering and defining requirements for technology solutions for Popeyes Louisiana Kitchen (PLK) Americas.

We are looking for a focused and detail-oriented candidate, excited to help us analyze, coordinate, and launch various menu, offer, or related technology initiatives across the PLK system.

Responsibilities include, but are not limited to:

Collaborate with cross-functional teams, including marketing, operations, pricing, category to align menu content strategies with overall business objectives.
Oversee development, execution, and delivery of POS and digital content across all channels for new menu items and promotions.
Work closely with our technology partners to ensure flawless execution and deployment across multiple channels such as Point of Sale (POS) and digital platforms.
Primary liaison between external POS vendors and internal departments to develop strategies to maintain and update standard menu content ensuring consistency and accuracy.
Spearhead the definition and meticulous testing of implementations while maintaining seamless communication, ensuring stakeholders and leadership are constantly informed.
Collect, analyze, and interpret menu content data to identify trends, discrepancies, and opportunities for improvement.

The successful candidate will have:

Bachelor's degree in business, Marketing, Technology, Operations Management, related field, or equivalent experience.
Experience in requirements gathering, solution building and project execution.
Proficiency in data analysis tools and techniques to derive insights and provide meaningful reports to leadership for data-driven decisions.
Experience managing POS content and high-level understanding of restaurant systems and technology.

Candidates with QSR experience will be prioritized.

Knowledge of user experience and interface principles to optimize menu content for better user interaction.
Have current, working knowledge of the foodservice industry and current challenges.
Have experience working with Restaurant Technology platforms such as POS, Labor Scheduling Tools, and Back of House

Experience delivering POS solutions to support restaurant operations is required.

Have a relentless drive to innovate.
Ability to manage requests, prioritizing tasks, and meeting deadlines in a dynamic environment.
Always operate with a sense of urgency
Have excellent written and verbal communication.
Detail-orientated and hands-on

Restaurant Brands International (RBI) the parent company of Popeyes, and Popeyes Louisiana Kitchen (PLK) live by a set of core values. Successful candidates will embody these values:

Dream Big - Life is too short for small dreams.
Diversity - A wide range of voices and perspectives makes us stronger.
Ownership - You value things more when you own them.
Creative innovation - Find ways to do things differently to make them better.
Meritocracy - Your growth is based entirely on what you do and how you do it.
Authenticity - Be a hardworking, good person.

#Popeyes

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.