Sr. Manager - Gateway Operations Job Description

Posted today

Sr. Manager - Gateway Operations

DHL Group - Port Hope, ON

What makesDHL great? Our People! We know eachemployee's individualcontributions make us the #1 Express Delivery andLogistics Company in theworld.

DHL Expressis committed to maintaining anenvironment that empowersevery team member to make the greatest possibleimpact on our business. Our corporate culture is about personal commitment - toour business, toeach other and to our global communities. DHL isdedicated to beinga great place to work. In addition to competitivecompensation packages,our employees enjoy a range of programs, services andbenefits that bring the best to their personal lives.

Start YOUR career withDHL today...

DHL Express has an opening for a Sr. Manager - Gateway Operations in our Hamilton, ON. The Operations Manager arranges the movement of freight by various transportation methods, including Air, Ocean, and Ground, on behalf of exporters and importers for DHL's import, export, trans-border and domestic product lines. The Manager serves as the single point of coordination (i.e. 'middleman') between customers, customs brokers, and shipping carriers.

How will you contribute to the success of DHL?

Expedites the daily activities of all operational functions ensuring client satisfaction is successfully achieved and company policies adhered to with the goal of maximizing profitability for the company
Identifies markets to be grown or maintained and develops appropriate business strategies
Responsible for development and implementation of special projects
Ensures compliance with preferred carriers is maintained
Ensures quality system is implemented and maintained within area of responsibility
Negotiates, prepares and issues most favorable buying rate quotations internally and externally with shipping carriers
Responsible for the accuracy of invoices, bills of lading, shipping statements, foreign currency conversions, and the achievement of key performance indicators
Assists in annual budget preparation for area of responsibility
Provides technical product assistance to staff
Advises staff of changes to company policies and goals
Supervises two or more staff; responsible for hiring, coaching, training, and developing subordinate staff
Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processes

Do you have what it takes?

Has extensive depth of expertise and knowledge in specialized functions or business areas
A thorough understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
Develops advanced concepts, techniques, and standards
Develops new applications based on professional principles and theories
Viewed as expert in functional or business area within DHL
Deals with cross-cultural tactical issues
Develop relations with CBSA and other compliance stakeholders
Monitor and action any non compliance with utmost importance
Monitor operations cost and optimize productivity and other costs
Relation & meetings with union
Engagement and motivated people
Typically requires BS/BA and 6-8 years' experience in related field, including at least 2 years of supervisory experience
Professional certification required in some areas

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews and a criminal background check in order to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.