Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada

About the opportunity

We are seeking a highly skilled and experienced Director of Product Operations to join our team. The Director of Product Operations will play a critical role in optimizing our product development processes, ensuring efficient cross-functional collaboration, and driving the successful delivery of our products to market. The objective for this role is to ensure product teams spend time building the right thing at the right time with the objective of helping product teams prioritize their time against company objectives, customer needs/experience and quarterly Product OKRs. The ideal candidate will have a strong background in product management, operations, and leadership, with a proven track record of delivering results in a fast-paced environment.

What you'll get to do

• Lead and manage the product operations team, providing guidance, coaching, and mentorship to ensure high performance and professional growth.
• Develop and implement strategic initiatives to optimize product development processes, increase efficiency, and drive continuous improvement across:

• • Build a single source of truth for data encompassing the entire product lifecycle
  • Support planning processes by collaborating closely with product strategy, product management, engineering, design, marketing, and other cross-functional teams to define and prioritize product roadmap initiatives
  • Establish and maintain key performance metrics and dashboards to track progress, identify areas for improvement, and drive data-driven decision-making

• Working closely with support and sales teams to improve the customer experience
• Drive alignment and communication across teams to ensure smooth coordination and execution of product development initiatives
• Foster a culture of collaboration, innovation, and accountability, empowering team members to take ownership of their work and deliver exceptional results
• Stay current on industry trends, best practices, and emerging technologies to inform product development strategies and drive innovation

Skills and experiences we value

• Bachelor's degree in business, engineering, computer science, or a related field; MBA or advanced degree preferred
• 10 years of experience in product management, operations, or related roles, with a track record of success in leading cross-functional teams and delivering complex projects
• Strong understanding of product development processes, methodologies, and best practices
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization
• Proven ability to drive outcomes in a fast-paced, dynamic environment, with a focus on continuous improvement and innovation
• Strategic thinker with strong analytical and problem-solving abilities
• Experience with agile development methodologies and tools preferred
• Prior experience in HCM is a plus

#LI-Remote

What's in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate's experience, skills, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an [redacted] or [redacted] email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud