Responsibilities

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. TikTok Commerce re-imagines global eCommerce with rich content and endless joy.

TikTok Commerce Product Strategy and Operation (PSO) Manager works closely with Product Managers, Research & Development, business operations and various other counterparts to ensure the successful adoption of TikTok eCommerce platform by end-users, merchants, creators and TikTok employees. They will contribute to developing product strategy, as well as inbound and outbound responsibilities.

The mission of the creator and affiliate PSO team is to build products that help merchants reach consumers and grow sales at scale through content from affiliate creators.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
- Define global creator product and operation strategy based on overall product strategy.
- Co-own the creator business goals with local operation teams and together define market specific product strategy.
- Based on market analysis, work with Product Managers, Ops, algorithm teams and other teams to define detailed execution plans and drive for results.

Qualifications

Minimum Qualifications
- 3+ years of specialized experience in ecommerce marketplace product and/or operations experience.

Preferred Qualifications
- Bachelor's degree or above
- In depth understanding of merchandising strategy, especially how to leverage different strategies to drive business growth.
- Excellent coordination and communication skills across multiple cross-functional teams to build plans and projects.
- A good team player, fast learner and open to changes.
- Attention to detail, affinity with numbers, strong in problem solving
- Familiar with TikTok and mainstream e-commerce platforms, experience in content-based e-commerce is highly preferred
- Strong written communication skills.
- Strong multi-tasking skills.

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.