Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for handling medium to large projects for a Line of Business that may be regional or national in scope. Key responsibilities include recommending policy and procedural changes and developing measurement criteria and project plans such as cost and resource estimates. Job expectations include working with senior management to evaluate current methods and develop strategies to implement change and improvements brought about by the project.

Responsibilities:

• Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
• Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures
• Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams
• Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues
• Performs risk management activities to minimize project risks
• Assists with creating and maintaining comprehensive project documentation
• Leverages business knowledge to identify opportunities for improvement and supports change execution

Qualifications:

• Active Listening
• Attention to Detail
• Collaboration
• Critical Thinking
• Written Communications
• Decision Making
• Influence
• Oral Communications
• Prioritization
• Problem Solving
• Adaptability
• Customer and Client Focus
• Data Management
• Emotional Intelligence
• Risk Management

The Change Management & Project Delivery executes projects in support of the overall business strategy, which focusses on both short term tactical and long-term strategic solutions and includes any changes to client, account, data, and applications relative to onboarding and maintenance activities as well as Tax Reporting and Global Tax Lot functions. The Business Analysts/Enterprise Product Owners are responsible for liaising new project requests between business and technology partners for purposes of managing the people/process deliverables for the entire lifecycle of the business change. They will facilitate project definition and requirements documentation and ensure requirement traceability and governance throughout the project life cycle. Communication publications announcing the business change is also managed by the BA.
This is a role specifically supporting the Tax Reporting, Global Tax Lot project work efforts. The individual in this position will serve as a Product Owner and will be responsible for the delivery of business requirements and communication publications and testing for multiple projects of small to complex in nature as well as to influence business and technology partners to adhere to the governance principles. A firm understanding of the business request and impacts to the Client, Account & Relationship Data and Applications platform is needed in order to define the business and functional requirements to solve for the business change. The individual will shepherd the project throughout Systems Development Lifecycle ensuring business requirements and milestones are met throughout and the approach for the project is in line with the strategic direction.

Required Skills:
•Experience in business analysis, process design and project management, including development of formal business requirements documents (BRDs) and / or Agile epics/stories and business process flows as well as functional requirements for technology solutions
• Strong analytical skills and ability to use data to tell a story; leveraging analysis to identify and solve business problems by creating actionable recommendations
• Excellent proficiency using Microsoft Office products such as Word, Excel, PowerPoint, Project and in Visio
• Demonstrated PowerPoint presentation skills and ability to target messaging to different audiences
• Proven experience with managing a complex group of stakeholders and ability to communicate effectively and influence decisions to achieve desired results
• Excellent decision making skills with an assertive and proactive communication style
• Excellent verbal and written communications skills, including the ability to facilitate and lead remote, cross-functional, cross-location meetings
• Detail oriented, intellectually curious, and self-driven; ability to think independently
• Some weekend work required for project release testing, etc.
• Ability to interact with various band levels
• Ability to work within an environment with a variety of opinions and priorities and be able to get to a resolution and agreement
• Ability to formulate outputs derived from projects into concise and insightful presentations
• Ability to multi-task and efficiently negotiate changing priorities and responsibilities

Desired Qualificaitons:

Familiarity with Client Data platform and/or systems/applications supporting Wealth Management products, Knowledge in Tax Reporting and Global Tax Lot applications and processes, Agile Methodology Experience

Shift:
1st shift (United States of America)

Hours Per Week:
40