Site Reliability Engineer II Job Description

Posted today

Site Reliability Engineer II

Centene Corp - ,

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Manages and maintains optimum platform infrastructure performance, reliability, and security using SRE practices, observability tools, manual and automated procedures, documentation, people and processes and continuous delivery(CI/CD) tools, processes, and designs. Implements services to automate monitoring activities and provide critical information to facilitate response and resolution of performance and availability issues and incidents. Deploys standardized and scalable software tools to ensure that systems operate without interruption at optimum performance. Troubleshoots and analyzes service disruptions to determine the root cause of issues and develop solutions for improved reliability.

Troubleshoot problems with systems and services and facilitate regular deployment of new versions of the systems and their subcomponents
Builds and maintains observability/monitoring for the application, monitoring key performance indicators, maintaining alerting, and continuously improving visibility.
Performs periodic system validation and testing, service monitoring, and standing up new services/tools
Implements strategies that increase system reliability and performance through on-call rotation and process optimization
Adds necessary manual and automated procedures for improved collaborative response in real-time
Participates in stress, security, and performance testing
Troubleshoots issues that come up through support escalation and
Keeps documentation and runbooks up to date to effectively deal with new incidents that might arise
Facilitates post incident reviews and document findings for future informed decision making
Initiates proposals to optimize Software Development Life Cycle (SDLC) to boost service reliability
Works collaboratively with development teams to investigate and document issues and create solutions to mitigate them
Performs other duties as assigned
Complies with all policies and standards

Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).
Requires 2 - 4 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

One or more of the following skills are desired.
Experience with Linux Operating System; Operating Systems; Unix Operating System; Windows Operating System
Experience with Other: Experience with observability/monitoring tools such as Splunk, Dynatrace, Elastic, New Relic, Prometheus, Grafana
Experience with Other: enterprise level CICD Tools such as Ansible, Jenkins, Cloudbees, OpenShift
Experience with Other: working in public cloud platforms like AWS and Azure
Experience with Programming Tools
Experience with Other: building and operating highly scaled applications
Experience with MongoDB; MySQL; Oracle Database Management System (DBMS); PL SQL; SQL (Programming Language)
Experience with Other: varying code repositories, auto deployments, branching with tools such as Gitlab, Bitbucket, Subversion
Experience with Other: IT service management tools such as Service Now, Atlassian, BMC

Soft Skills:

Intermediate - Seeks to acquire knowledge in area of specialty
Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
Intermediate - Ability to work independently

Pay Range: $72,400.00 - $130,100.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.