Client Relationship Manager Job Description

Posted today

Client Relationship Manager

Equifax - Louisville, KY

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

The Client Relationship Manager is responsible for high-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the client relationship by identifying new business opportunities. Works with the delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client's business.

What you'll do:

High-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution
Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship
Works to grow the client relationship by identifying new business opportunities
Works with delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client's business

What experience you need:

Bachelor's degree in communications, education, or related field, or equivalent experience
4+ years client facing sales experience

What could set you apart:

Executive presence, ability to present to large groups
Experience working with companies focusing on data driven solutions
Strong organizational and customer management skills
Experience with SaaS
Proven willingness and ability to assume ownership of accounts
Proven willingness and ability to make positive contributions in a team environment

#LI-Hybrid

#LI-ES1

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:
USA-KY-Louisville

Function:
Function - Sales and Account Management

Schedule:
Full time