Posted today
Client-Facing Learning and Development Consultant
TriNet - Dublin, CA
Job Description

COMPANY OVERVIEW

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

A Brief Overview

The Learning Consultant is responsible for the assessment, design, and delivery of learning and development programsto support TriNet Client's operational excellence across multi-functional teams. The Learning Consultant ensures appropriate training solutions are provided to enable efficient and effective execution of key clientbusiness initiatives. This individual is responsible for fostering close relationships with Subject Matter Experts (SME) to ensure program and project success. This role serves as a consultant, coach, and resource to leaders in addressing client team development needs and delivers learning through various formats including classroom, virtual, and eLearning.

Locations

United States (Remote)

What you will do
  • Coordination, scheduling, and facilitation of training sessions and/or modules for identified target audience to ensure training transfer by requested timelines based on the needs of the business
  • Coordination, development, and administration of pre-and post-training activities and assessments
  • Utilize adult learning principles and training philosophies to ensure utilization of a variety of vehicles which leads to increased knowledge retention
  • Develop or select teaching aids, such as training workbooks, participant guides, infographics, videos, hands on e-learning tutorials and reference materials
  • Support the tracking and communication of training initiatives
  • Confer with SMEs to gain knowledge of work situations requiring training and better understand changes in policies, procedures, regulations, and technologies
  • Personal development and accomplishment of appropriate departmental goals
  • Support best practice theory regarding systems and processes, ensuring high quality service delivery while maintaining compliance with all TriNet', federal, state and local regulations
  • Identify training or process improvement opportunities and provide recommendations
  • Keeps informed of industry trends in learning and development by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
  • Apply TriNet standards to develop deliverables that are aligned with the TriNet style guide and branding
  • Other projects and responsibilities may be added at the manager's discretion

Education Qualifications
  • Bachelor's Degree or equivalent experience-required

Experience Qualifications
  • Typically 2+ years experience in development and facilitation of external client-facing training programs
  • Working knowledge using instructional methods and training techniques, including curriculum design principles and blended learning strategies
  • Experience working in a HR Outsourcing/PEO environment a plus
  • Experience utilizing eLearning authorizing and/or video editing tools a plus

Skills and Abilities
  • Capable of developing a variety of training programs based on needs assessment results or identified service opportunities using varied deployment vehicles rooted in adult learning principles-preferred
  • Ability to lead multiple projects under tight time constraints, strong time management and organization skills
  • Creative problem solver with the ability to rapidly understand the strategic objectives, learn new concepts applying training techniques to present solutions and enhance comprehension
  • Excellent training skills, including dynamic and professional communication and presentation capabilities, both virtual and in person
  • Ability to apply creative training techniques to engage participants, create an effective and positive learning environment to increase learning transfer.
  • Considerable skills in process improvement/business transformation, customer service, communication, leadership, problem solving, and team building
  • Excellent verbal and written communication skills, strong public speaking skills
  • Excellent interpersonal skills and ability to work professionally with employees at all levels
  • Ability to maintain effectiveness and professionalism when experiencing change in work tasks and/or the work environment
  • Ability to work well under pressure and maintain flexibility in a fast-paced environment
  • A demonstrated commitment to high professional ethical standards and a diverse workplace
  • Proven project management skills
  • Proficient in Microsoft Office 365

Licenses and Certifications
  • Associate Professional in Talent Development (APTD)-preferred
  • ATD, DDI, industry training certifications-preferred
  • Instructional design principles including assessment, development, and measurement-preferred

Travel Requirements

Minimal

Work Environment
  • Work in clean, pleasant, and comfortable home or office setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. Position may be considered remote and require reliable and consistent internet service.

The salary range for this role is $55,100 to $112,500. The candidate's final salary offer will be based on the candidate's skills, education, work location and experience.

A candidate's compensation may also include bonuses consistent with TriNet's corporate bonus plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth, or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [redacted] to request such an accommodation.

About Us

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.

Please note that at this time, TriNet requires colleagues reporting to TriNet offices, engaging in in-person activities (including off-sites) or engaging in TriNet sponsored business travel, to be fully vaccinated (as defined by the CDC) against COVID-19 or provide proof of a negative PCR test each week. TriNet will consider requests for reasonable accommodations for documented medical reasons and for sincerely held religious beliefs in accordance with applicable law.

TriNet is providing access to a mobile app for colleagues to submit proof of vaccination or negative test results. Please do not include proof of vaccine status or any indication of a possible request for an accommodation when submitting your application materials. If applicable, TriNet will follow up with you directly to request proof of vaccination and to discuss any potential accommodations.